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​NHS App fully connected to all GP practices in Southwark

Patients in Southwark can now use the NHS App to book GP appointments, order repeat prescriptions, view their medical record and access a range of other services.

All GP practices in Southwark have been fully connected to the NHS App, which lets patients:

  • check their symptoms and find out what to do when they need help urgently
  • book and manage appointments at their GP practice
  • order repeat prescriptions
  • securely view their GP medical record
  • register to be an organ donor
  • choose how the NHS uses their data

Patients can download the app from the Apple or Android app stores and follow the simple on-screen instructions to set it up, link it to their GP practice and enjoy its full features.

Dr Jonty Heaversedge, Chair of NHS Southwark CCG, said: "I'm delighted that patients in Southwark can now enjoy the full range of services that the NHS App has to offer.

"This is a significant step in modernising NHS services, and should make life easier for patients and for practices, with the ability to book and manage appointments online, order repeat prescriptions, view your medical history and access 111 Online, among other services.

"This should help ease some of the pressures on practice reception desks and phone lines, freeing up more time for those patients who wish to continue to use more traditional methods to interact with their practice."

Tara Donnelly, chief digital officer for NHS England, said: "We have made significant progress over recent years in making GP services more accessible online. The NHS App is another major step forward as it provides all patients in England with the same service that is NHS owned and run.  

"It's great that patients in Southwark can now use the full range of services in the NHS App. But this is just the first step in an exciting journey as we will continue to develop and add new features to the app to help improve the patient experience of dealing with the NHS and ease the pressure on the frontline."

Find out more about the NHS App.