Unsure which local health service to use?
If you have a cough or cold, hangover, graze or an upset stomach you can treat the symptoms at home – in fact, staying at home and getting plenty of rest is the best place for you. Find out more on our Looking after your own health page.
Your pharmacist is a healthcare professional who can help you with common health problems including sore throat, diarrhoea and a headache.
Did you know that if you don't pay prescription charges you can get medicines free from your local pharmacy with needing to visit your GP? Find out more about the Pharmacy First common illness scheme in the Campaigns section of the website.
When it's not an emergency, people are urged to call the free NHS 111 service to receive medical attention urgently.
NHS 111 is much more than a helpline. Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist, or even a GP and if they think you need it, they're able to arrange face-to-face appointments. NHS 111 is staffed by fully trained advisors who can assess if you need if an ambulance, and if you do, one will be sent immediately.
NHS 111 is available 24 hours a day, 7 days a week to ensure that you get the right care, from the right person, in the right place, at the right time.
You should visit your GP for injuries and on-going illness. They will be able to assess your needs and refer you to a specialist if needed.
When your GP surgery is closed, call SELDOC (South East London Doctors' Co-operative) on 020 8693 9066 from 6.30pm to 8am weekdays and all day Saturday, Sunday and bank holidays. This is for patients registered with a Lambeth, Southwark or Lewisham NHS doctors' surgery.
GP and nurse appointments, 8am til 8pm, 7 days a week
The Extended Primary Care Service ( EPCS) makes it easier for Southwark residents to access a GP or practice nurse at a time that suits you. The service is delivered by groups of GP practices working together to provide extra appointments in the daytime, evening and at weekends from two locations in Southwark. It's open 8am-8pm, 7 days a week. Patients can be booked in through their GP practice, or via the GP out-of-hours service, SELDOC, when their surgery is closed. Find out more on our Extra GP and nurse appointments page.
Urgent Care Centre
Use these centres if you have an urgent and severe but not life threatening illness or health problem including wounds, cuts and sprains.
Guy’s Urgent Care Centre at Guy’s Hospital:Tabard Annexe, Great Maze Pond, London SE1 9RT
020 3049 8970
Opening hours: 8am-8pm, 7 days a week
Accident and Emergency (A&E) departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:
- loss of consciousness
- acute confused state and fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
If an ambulance is needed, call 999, the emergency phone number in the UK.
- Guy’s & St Thomas' A&E is at Guy’s & St Thomas' NHS Foundation Trust,
Westminster, Bridge Road,
- King's College Hospital A&E, Denmark Hill