Unsure which local health service to use?
If you have a cough or cold, hangover, graze or an upset stomach you can treat the symptoms at home – in fact, staying at home and getting plenty of rest is the best place for you.
Your pharmacist is a healthcare professional who can help you with common health problems including sore throat, diarrhoea and a headache.
Did you know that if you don't pay prescription charges you can get medicines free from your local pharmacy with needing to visit your GP? Find out more about the Pharmacy First common illness scheme in the Campaigns section of the website.
You should visit your GP for injuries and on-going illness. They will be able to assess your needs and refer you to a specialist if needed.
When your GP surgery is closed, call SELDOC (South East London Doctors' Co-operative) on 020 8693 9066 from 6.30pm to 8am weekdays and all day Saturday, Sunday and bank holidays. This is for patients registered with a Lambeth, Southwark or Lewisham NHS doctors' surgery.
Extended primary care service
The Extended Primary Care Service ( EPCS) makes it easier for Southwark residents to access a GP or practice nurse at a time that suits you. The service is delivered by groups of GP practices working together to provide extra appointments in the daytime, evening and at weekends from two locations in Southwark. It's open 8am-8pm, 7 days a week. Patients can be booked in through their GP practice, or via the GP out-of-hours service, SELDOC, when their surgery is closed.
Urgent Care Centre
Use these centres if you have an urgent and severe but not life threatening illness or health problem including wounds, cuts and sprains.
Accident and Emergency (A&E) departments assess and treat patients with serious injuries or illnesses. Generally, you should visit A&E or call 999 for life-threatening emergencies, such as:
- loss of consciousness
- acute confused state and fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
If an ambulance is needed, call 999, the emergency phone number in the UK. You can also dial 112, which is the ambulance number throughout the European Union.
Find out more by viewing the Not always A&E leaflet below you can also go to the NHS Choices website.