CCG achieves top scores for patient and community engagement
NHS Southwark CCG has scored full marks in a new national assessment of patient and community engagement by NHS clinical commissioning groups.
The CCG was awarded 15/15 in the NHS England (NHSE) assurance assessment against a new Patient and Community Engagement Indicator.
Joy Ellery, the CCG's Governing Body lead for Patient and Public Involvement, said: "This was the first year that we have been assessed against others from across the country, rather just in the London region, so it's excellent that we have been able to maintain our high scores from previous years.
"We are committed to involving patients and the community of Southwark in the CCG's work and decisions and we are very pleased that NHSE has recognised our constant hard work in this area. We will be looking closely at the recommendations made to see how we can further improve for next year."
NHSE's report said that engagement appeared to be at the heart of the CCG's work. Assessors commented on our active Patient Participation Group network and how feedback from events was fed into the CCG's Five Year Forward View (FYFV). They also commended the robustness of the Engagement and Patient Experience Committee (EPEC) and examples of where public and patient involvement had made a difference to commissioning intentions.
To improve further, they recommended greater use of videos and podcasts to enable engagement with a wider audience.
Find out more about our approach to engagement and how the CCG engages with patients.