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​​​​NHS Health Help Now app launched in Southwark

NHS Southwark Clinical Commissioning Group (CCG) has launched a new mobile and online service to help local people to understand where they should go for treatment, especially when they need healthcare in a hurry, late at night, or at the weekend.

The Health Help Now app can be downloaded for free at for web users or by searching in your smart phone app store. It helps people check their symptoms and find the best place for treatment – showing which nearby services are open. Importantly, it will help people to know when to go to A&E, and when not to.

The app helps users by breaking down symptoms by age group – baby, child, teenager, adult and older adult - making it easier for people to find the right treatment for them. Health Help Now also offers advice – such as where to buy children’s medication when pharmacies are closed – and links to other useful websites.

Dr Jonty Heaversedge, GP and Chair of NHS Southwark CCG, said: “We know it can be confusing for people to find the best local NHS service to meet their needs - especially when they become unwell unexpectedly.

“The Health Help Now app is a really useful tool to help Southwark residents locate the right service for them when they need treatment or advice. No matter where you are in the borough, if you need health advice in a hurry, late at night or at the weekend, the app will quickly direct you to the most appropriate support nearby - so you can be confident that you’re getting the right help.”

To find out more visit or search on your smart phone app store for ‘health help now’.