We are working with other health and care organisations in Southwark to develop new ways of bringing together services so that they do a better job of keeping people healthy and meeting patients' needs. This is often called "integrated community-based care".
What is Partnership Southwark?
We have made a lot of progress by setting up local care networks and developing "care coordination" for people with three or more long-term conditions. From 2019, "Partnership Southwark" will also include voluntary sector organisations so that we can tackle the causes of health inequalities and prevent illness. We also want to make better use of data and digital technology to be more proactive in how we deliver care and support. Most importantly, we want to work with and for local people and communities.
Working with neighbourhoods
Partnership Southwark will move health and care to a model where services and support are delivered within and across nine neighbourhoods of 30,000 – 50,000 people. The model will be supported by GPs working together in federations. The federations will work with hospital and community health services, social care, voluntary and community organisations and organisations that provide services that affect people's health and wellbeing such as housing.
Finding out what is important to local people and staff
In November 2018, we set up learning partnerships in in Dulwich, Peckham, Rotherhithe and Walworth bringing together frontline staff, the voluntary community sector and local people to help us to develop our neighbourhood model. We ran a half day conference to find out what is important for local people and staff at the beginning of developing our neighbourhood model. We have published a report of the day on our publications page.
We are working in Nunhead with voluntary and community organisations to develop a model for social prescribing and held an engagement event with in December 2018. You can read a report on our publications page. Social prescribing will play an important part in our neighbourhood model. We are working out with local people what social prescribing means for them and how we can ensure that people are linked into all the networks and support that is available to them.
Our engagement with local people has highlighted the need to:
- better understand people's needs holistically (rather than by setting, professionalism or service),
- ensure that people feel safe and comfortable where they live, can make valued contributions to their family, friends and community, and have control over their health and wellbeing.
Our engagement with staff has highlighted areas that our emerging neighbourhood model needs to support including:
- improving relationships within the neighbourhood,
- working more closely with mental health services,
- improving communication within the neighbourhood,
- supporting self-care and social prescribing and making the most of the voluntary and community sector.